In today’s HVAC systems, both the heating and the cooling functions are almost always delivered through the same duct and diffuser systems. 

MARCO ISLAND, Fla. — It’s not about installing a better box, it’s about thinking outside the box and designing for opportunity. It’s about operating on all cylinders, advancing the industry, and driving the entire customer journey from start to finish and beyond.

Almost from the start of my HVAC career, I have made it a standard practice to create checklists, use checklists, and continuously improve upon them over the years.

Last month I discussed the niche business of troubleshooting and the pertinent things to do in preparation of the data collection, data analysis, and eventually the potential solution(s) plan. This month, I’m going to continue with this topic, focusing on water-side problem solving.

Back in July 2007, I wrote in this column on how troubleshooting can be a niche business, and it certainly has been for me over the years.