From virtually no-tech a few years ago to virtual reality training today, A.O. Smith can now meet the needs of its customers as never before

Imagine a service that keeps you connected to your customers 24/7.

Artificial intelligence (AI) leads the charge in the current wave of digital transformation underway at many global companies.

In my August 2019 article, I began to unpack three approaches that can be utilized to create reoccurring lines of revenue within your engineering and consulting business. This month we will begin to look at the second approach: continuous commissioning.