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“Johnson Controls also offers a complete line of integrated controllers and equipment for lighting, fire and life safety, physical security, and heating, ventilation and air conditioning (HVAC),” notes Frost & Sullivan Research Analyst Jorge Moreno. “A unified approach to encompass HVAC and lighting and access controllers enables facilities to integrate and easily adapt to ever changing operational scenarios, as well as add third-party vendor systems.”Metasys’ comprehensive line of system integration solutions provides interoperability between supervisory controllers, workstations, and islands of automation from diverse manufacturers communicating over proprietary protocols. The system is also fully compatible with the Internet Protocol, facilitating the sharing of the enterprise IT infrastructure. Meanwhile, the Metasys line of supervisory controllers support the operations of a wide variety of building systems, including monitoring, control, and management of information flow across the network, as well as functions as Web servers for publishing Web pages to be viewed over the Internet.
“Johnson Controls continues to be at the forefront of propagating a universal BACnet platform, providing customers with a unified infrastructure,” continues Moreno. “In addition, the integration between its BAS and a wireless communications backbone helps Johnson Controls deliver and drive a more cost-effective, complete building information management system to a facilities department.”
"Outstanding expertise in customer care, coupled with the ability to combine technology and successful marketing, has benefited Johnson Controls in its quest for market leadership within the BAS industry,” concludes Moreno. “The company is strongly committed to customer satisfaction and technological innovation with a strong focus on service offerings along different facility verticals, such as healthcare, pharmaceuticals, commercial, education, office, and the government.”Frost & Sullivan’s Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.