Tomorrow’s Engineer: More In-House Struggles (May 2000)
Continuing on with the second part of my column highlighting an open forum seminar with approximately 70 to 90 facility engineers from the hospital industry and the “state-of-the-state” of the healthcare business, the following question was asked of the attendees:
“Are outsource O&M support service firms more or less cost-effective than in-house operations?” Their responses were: