CORK, Ireland — Johnson Controls, a global provider of smart, healthy and sustainable buildings, introduces Solution Navigator, a comprehensive digital experience that easily navigates the product life cycle in building automation systems, fire, security, HVAC, and industrial refrigeration to create a next generation of customer enablement tools. Customers can select, price, quote, order, track shipments, locate replacement parts, process warranty claims, access training, and track marketing programs, making this platform unique in the industry given the breadth of products included and depth of capabilities supported.
Through the transformative digitally enriched experience, Solution Navigator enhances the previous Navigator and legacy regional platforms by focusing on simplified navigation with a mobile-first approach, providing users with the integrated tools and systems required to allow for channel partners to seamlessly interact with Johnson Controls across the product life cycle and provide capabilities to their downstream end customers.