April 5, 2004
Comprising Hair Cuttery, Hair Cuttery UK, Bubbles, ColorWorks, Salon Cielo, easycolor and Salon Plaza, Falls Church, VA-based Ratner Companies - the largest privately-owned beauty salon company in the United States - has selectedData-Basics' software to automate and streamline its self-performing retail maintenance operations. Unlike most retail companies that outsource facilities maintenance, Ratner is unique in that it conducts all retail maintenance in-house. Providing maintenance for Ratner's 900 salons nationwide, a staff of approximately 26 technicians in 14 states handles everything from monthly PM orders to HVAC repairs. Ratner called on Data-Basics to help it eliminate time-consuming manual processes, capture a higher level of work order data, and track technicians more efficiently.