Over my 50 years in the HVAC industry (OMG … 50 years!) I made it a point to change jobs approximately every seven years to continue to improve my knowledge of the HVAC industry.
With this year coming to an end and a new business year starting next month, this is a good time for a first-time manager to stop and take one last look at her first year business plan and assess how things went relative to the company’s goals; the employees within the group’s goals; and the group’s sales, revenue, and operating budget.
Continuing on with Part 2 of the discussion on troubleshooting problematic HVAC systems and buildings, I want to get a little more detailed with how to grasp the big picture when starting out with problem solving an installation.
Several years ago, I wrote book titled Managing People In The HVAC/R Industry, and in it, I dedicated a chapter to those who take on the challenge of being a first-time manager.
If you are one of the fortunate ones to have had the opportunity to work in the building industry throughout your career, you probably don’t think you can or will leave a legacy for others to benefit from being in this business.
To follow up last month’s discussion on doing the right thing when it comes to addressing another person/company’s problem(s), let’s look at a few scenarios, problems, pitfalls, and approaches to correcting an error.