A.O. Smith has launched the new iCOMM Connectivity Platform for remote monitoring. The platform is available via the A. O. Smith app on iOS- and Android-ready mobile devices. All Cyclone® MXi models now come standard with onboard Wi-Fi.
According to the company, commercial water heater customers ranging from small businesses to chain operations could benefit from the system’s real-time data and alerts. The company also said installers will find the latest iCOMM system easy to set up. Connecting and registering an iCOMM-compatible Cyclone water heater involves updating or installing the A.O. Smith app, connecting to the building’s Wi-Fi network, and completing the step-by-step app sign-up process. Once connected, users can interact with one or multiple heaters on the app, adjusting temperature and differential, viewing status and fault history, and setting custom alerts.