Carrier is introducing a suite of digital solutions that the company says will improve engagement and remote management of commercial HVAC systems. Customers with Carrier® SMART Service will now have visibility into their system’s performance and energy usage through a new equipment dashboard and mobile application. In addition, they will have access to an online community portal to help them manage the service and maintenance activity on their HVAC assets. 

A new equipment dashboard connects customers with their complete portfolio of Carrier SMART Service-enabled equipment, providing real-time visualization of vital system and component level health measures and deeper insight into operating performance and efficiency. Information can be analyzed remotely, so that service technicians can deliver a faster and more accurate diagnosis of equipment issues on site.