Carrier recently inducted three dealers into its Dealer Hall of Fame. According to the company, the Dealer Hall of Fame was established to recognize dealers who set and maintain the highest standards in customer service and loyalty to the Carrier brand.
“Carrier relies on its dealers to represent our products to customers across the country and around the world. These men and women are the vital link between our factory and our customers and we are thankful for the outstanding dealers who strive for excellence every day,” said Chris Nelson, president, North America HVAC Systems and Service for Carrier. “The dealers recognized with induction into our Hall of Fame have set themselves apart with their unwavering commitment to customers and unyielding loyalty to Carrier. We are proud to honor them today and believe they set a standard dealers across the country can look to as an example of excellence.”
The Carrier Dealer Hall of Fame Award is presented annually to select industry-leading contractors. Nominees must be factory authorized dealers and have a minimum of 20 years associated with Carrier as their primary brand. This year’s inductees are Ken Reister of Steel-T Heating in Denver; Eddie and JoNell Evans of Reed Service Company in Beaumont, TX; and Chuck Kulp of Energy Air in Orlando.
Reister grew Steel-T Heating from a low-cost HVAC shop when he purchased the company in 1989 into Colorado’s largest Carrier Factory Authorized Dealer. In the past 20 years, Steel-T has participated in dozens of home builds with Habitat for Humanity and has also completed three home projects for the St. Jude Dream Home Giveaway. The company has also raised thousands of dollars for Susan G. Komen for the Cure and is a major sponsor for the local affiliate of the Special Olympics.
Eddie and JoNell Evans, Reed Service Company in Beaumont, TX, are being recognized posthumously for their decades of commitment to Carrier and the home comfort industry. Together, the married couple and business partners grew Reed Service Company from a small local business with about $350,000 in gross sales to a well-known HVAC company that manages several thousand service contracts annually worth approximately $4.5 million.
Kulp of Energy Air helped turn a 1976 garage start-up into a $50 million business employing several hundred employees, positively influencing scores of families and making an economic and charitable impact across the central Florida region. Energy Air’s in-house training, which includes a three-year program instructing employees on all aspects of HVAC, exemplifies how to grow a business by focusing on creating employees who are positioned to best serve customer needs.