The hotel caters to both business and leisure travelers and offers several amenities including meeting facilities, casual brasserie/restaurant, lobby bar and lounge, an historic English pub, business center, and fitness center. A short walk over the historical Pyrmont Bridge takes you to the edge of Darling Harbour and the entrance to the Maritime Museum, Sydney Exhibition & Convention Centre, and China Town.
The hotel staff’s exceptional service has been recognized by winning “Best Superior Hotel” at the 2005 Australian Hotel Association’s Awards for Excellence (Australia) and “2005 Hotel of the Year” (Four Points Brand) in the 2005 Starwood Hotels & Resorts Worldwide Awards. In previous years, the hotel has won the “Ultimate Service Awards” (CNN, American Express, Taylor Nelson Sofres Hospitality and Leisure) for the Australia, New Zealand, and Pacific Isles division in 2001 and 2002.