Early in the days of this "Getting It Right" column (June 1998) I presented some of the fundamentals of how the commissioning process should include enhancement of the O&M training on the new and/or renovated systems included in a construction project.
The importance of solid training is to help ensure that the commissioned systems continue to operate optimally after the contractors and commissioning consultant are no longer actively engaged in the facility. Without transferring the body of knowledge regarding system design and operation intent to the people ultimately responsible for its proper operation, there is no reason to expect the systems to function as intended.