Quite often you will hear people comment about someone’s leadership skills, or lack of those skills. They will point out a problem they may have had with their department head, boss, or project manager. From their point of view, the person in charge needed to improve how he/she managed people, time, and/or projects. This criticism can be a chronic problem within the building industry or any other. I would venture a guess that the problem begins due to little management training on the part of the leader.
I believe the foundation to managing people begins with three basic courtesies: