The Northrop Grumman Information Technology dispatch center and help desk operation in Denver is filled with sophisticated data processing and communications equipment. Its equipment plays a vital role in providing 24/7 customer service and technical support to Northrop Grumman's commercial and government IT customers. Equally important is the vital role played by the building's HVAC system that keeps employees and this critical equipment operating at peak levels.
Performance Building Services (PBS), a Denver mechanical engineering and contracting firm, provides planned maintenance and emergency repair services for the facility's HVAC. Candace Morales, PBS account manager, cautioned Northrop Grumman that, with the original thermostatic control arrangements, some part of the HVAC system could go down, jeopardizing data storage and damaging costly electronics before anyone knew about it. She suggested an integrated control system to monitor and operate this critical HVAC equipment.