Growth is motivated by vision and strategy, but it is achieved through numbers and a focused effort to make those numbers go up. That means the bottom line, which everyone realizes, but it also means getting staff across the company to buy into more complex, real-time, or leading key performance indicators (KPI).
These are hardly everyone’s favorite, especially for department leaders who have grown the business to date through commitment and instinct. So, how do you turn on non-finance types to the metrics that actually deliver? How do you build a shared KPI mindset for growth?