When it came to the FedEx Institute of Technology at the University of Memphis, the project team was the one delivering the goods. Given the daunting task of preserving flexibility for a facility that could research anything from alcoholism to RFID tags, the team responded with a high-efficiency design led by an underfloor air distribution (UFAD) system. See how the versatility of UFAD solved some problems but its relative rarity invited another. It wasn't done overnight, but the end product met the challenges for supporting tomorrow's innovations.