“Quality of care” is more than just a phrase at Carilion Roanoke Memorial Hospital (CRMH), one of the largest hospitals in Virginia. CRMH defines quality of care using six characteristics: excellence in care, patient safety, clinical outcome, technology advances, accessibility, and patient experience.
Why was one floor’s laboratory ventilation failing to keep up, when it was even the closest floor to the rooftop fans? Some system sleuthing led two engineers to a fitting conclusion. Read more stories in May Issue 2017.