The software, designed for Windows PCs, incorporates helpful links, charts, tables and guides; it includes an automatic update feature to keep the latest support information readily available to service technicians.

In an effort to provide support to independent contractors, distributors and technicians, York® by Johnson Controls, Inc. introduced a new Windows® software service guide for its gas and oil furnaces. The software is a part of the ProficienTECH series of media-based technical training, created by the company’s Unitary Products Group.

For each gas and oil furnace model, the software provides a printable technical guide, installation instructions, a submittal data sheet, a repair parts listing and a user’s manual. The software, designed for Windows PCs, incorporates helpful links, charts, tables and guides; it includes an automatic update feature to keep the latest support information readily available to service technicians.