When the economy was in high gear, several engineering and management firms didn't have time to stop and thank their clients for all the business they had been sent their way. There were too many due dates to meet and too many documents to produce. Time was of the essence.
Now with a slowdown in the building industry, these companies still don't have time to stop and thank their clients for the business they have received in the past year(s). Again, time is working against them as more work needs to be booked. The monthly and annual projections need to be met and spending money now will impact the bottomline at the end of the month.