McKew pointed out the benefits of computerized O&M management from the perspective of efficiency and performance as follows: Why not deliver the "keys" to the smooth, efficient, and economical O&M of a facility in the best possible form? Why not take advantage of the staff's ability to use computers and combine it with the readily available hardware and software to allow them to do a better job? Inertia is the main obstacle to this change.
There certainly is comfort in tradition. From the perspective of avoiding criticism and risk, the simple approach is to maintain the status quo. This is often perceived as a safe strategy. At times, however, the status quo becomes inadequate. Either the reasons for the long-standing practice or the anticipated results are inferior to alternatives.